What Do You Think of the New Coke Caps? Eick March 10, 2008 Soft Drinks 117 Comments As some of you may have noticed, Coke now has new screw-off caps on their plastic soda bottles. That look like this: The caps are slightly shorter than the old ones: A quick scouring of the internet shows not everyone is pleased with the redesign. Here are a few of the comments I came across: “Is it just me, or do the new caps on Coke bottles suck? They’re more shallow, and as such become harder to grip when the bottle or your hands are even slightly moist. They have, like, zero traction.” “The cap is smaller and you can’t get a really good grip on it and it just doesn’t feel right. It’s like they tried to replicate the classic coke cap on the glass bottles. Either way, I hate it.” “The surface area is half as big, so you don’t have as much to grab hold of in the first place, and plus it’s SMOOTH, which is a pretty stupid concept for use on a twist-off cap.” But not everyone is a hater. One person points out the positive environmental impact of the new caps: “It’s supposed to save money, and use less plastic (cap and new bottle design). I approve of it even though it sucks, it saves 1 million pounds of unrefined oil a year from being turned into plastic.” So what do people think? Has anyone noticed the new caps? If so, do you like them or hate them or not care either way? Pictures and quotes thanks to SoulPosition, paulsouthworth. The following two tabs change content below.BioLatest Posts Eick Latest posts by Eick (see all) Surge Wins Discontinued Foods Bracket! - April 12, 2013 Discontinued Foods Bracket FINAL VOTE: Surge vs. Planter’s Cheez Balls - April 10, 2013 Discontinued Foods Bracket Final Four! Surge vs. Ecto Cooler - April 8, 2013 117 Responses « Older Comments Newer Comments » Terry December 8th, 2008 I’m a 32 year old male. I’m in good shape. I’m 6 feet tall and weigh 195 lbs. I play hockey and lift weights. I could not open the damn cap on my Diet Coke! I don’t have arthritis, and I can shoot a 80 lb compound bow. These things are ridiculous!!! I’m buying Diet Mountain Dew from now on. Screw Coke. Freakin’ environmentalists screwing things up for everyone…. Reply Jen December 11th, 2008 If you hate the new caps so much than drink Pepsi… Reply David January 2nd, 2009 I hate the little things. I started to think I liked the new design, but after cutting my fingers three times in the last two days on them, Pepsi is looking better by the minute. Reply Ann January 7th, 2009 I hate the new caps, It is very hard for me to open, I have arthiritis in my hands,it would be hard even if I didn’t have arthiritis. I think pepesi is starting to sound better every day.How do we let coke no of the problems we are having? Reply Carolyn Vidrine January 7th, 2009 The new caps are much harder to get on and off. They do not seem to find the track on the bottle very easily. It makes it much more difficult to be driving and put the cap back on. Isn’t there another way to cut production cost and disposal waste? I like going green but I want safety too. Keep modifying! Reply Julie January 18th, 2009 Ironically, I passed a Coke truck with an ad on the back that read, “New… Easy Open Caps!” It didn’t convince me. Reply br!t January 19th, 2009 i second what vis said! Reply asdf February 25th, 2009 Wooo environmentalism! I like it! Reply Adam February 26th, 2009 good grief. Get over it, people. Coke can use whatever kind of cap they want to use. If this one saves em some money and leaves a smaller carbon footprint, more power to them. For what it’s worth, I actually LIKE the new cap. Reply Georgianne February 28th, 2009 We’ve been complaining about the caps right from the start. I thought I must be developing arthritis because I could not get the bottle open, my husband tried and he couldn’t either. I prefer coke & sprite as my soda of choice, can’t stand pepsi. But, this has to stop. With all the other hassles in life, why does it have to be so hard to drink a soda. I too have received cuts from this cap and am real close to changing brands after 25 years of being a coke drinker. WAKE UP COCA-COLA, we love your product so make it accessible to open the bottles. For those who think this is a silly complaint, they obviously haven’t tried to open a bottle of coke or sprite. I thought there was something wrong with me, not so, after reading all the same complaints. WAKE UP COKE! We are your consumers, listen to us. Reply Joe March 8th, 2009 There is NO way coke did this for the environment or to save the consumer any money.Some people will believe anything these greedy corporations say. Any savings went into someone’s pocket. It does not matter what size the cap is, the problem is the missing ridges. Has to be less expensive to mfgr. The idiots who thought of this, ok’d it, and continue letting it go forward are typical of the incompetence and thoughtlessness that permeates corporations today. I just heard a report that coke product are down, well duh! Reply Allen March 17th, 2009 These new tops SUCK I have purchased my last COKE product. Reply Mark March 17th, 2009 I am a little older now and don’t have the grip I used to. I can not and will not buy anymore Coke products. I also own several vending machines that I will probably pull Coke products out of as well. all of my customers are complaining to me when I go back to fill them up like there is anything I can do. Reply Gertraud April 8th, 2009 I found an other website today about the Coke Bottle Products and that website said the same thing what I’m reading here. For the longest time I been wondering why I had cuts on my fingers and on balm of my hand, the other day I fixed something to eat and as well poured my self a coke product to have with my food and while I was licking the food of my fingers I tasted blood in my mouth so I looked at my fingers and I noticed two deep cuts on my fingers and hands, but couldn’t figuer out how they got there. So here again fixed something again to eat and poured myself a coke from a brand new bottle of coke and I was feeling this pain on my hand and I looked and saw where the cap of the coke bottle has peeled the skin of my hand and made it bleed. So now I know that the mysteriouse cuts are coming from does Damm Coke Bottle Caps. I wonder what it will take for them to get rid of horrible bottle caps. I guess somebody fingers or hands need to be so badly cut up or even worst damage and scar the little hands of children, before does money hungery #@$!&*$ gonna make does bottle save again. If somebody knows how to contact the coca cola company please let me know so that I can give them a piece of my mind about they new bottle caps. It’s always the little men who has the pay the price of greedy slime pricks. If they are not going to change this proplem I’m done buying coke products. Reply Jerod McCarthy May 23rd, 2009 I always twist my caps back on nice and tight. One of the first times and tried to untwist my new coke cap, damn thing sliced my left index finger wide open with blood quickly surfacing. It took a week or so to heal. I kept that cap and now use it to slice plastic packages open and other things that I would typically use a knife or scissors for! Reply Hector June 17th, 2009 38% less volume in the cap resulting in 40 million pounds of plastic not making it into landfills in the US alone… that’s the bottom line (and some savings as well of course…) Reply Andrea June 19th, 2009 I absolutely HATE the new coke bottle. The cap is awful and very hard to open. Just think if someone has carpal tunnel or arthritis! They will never get the cap off. My next complaint is that it doesn’t fit in my fridge. I absolutely refuse to move my beverage shelf down another 1-2 inches and lose valuable space in my fridge because of them. It just barely fits in the fridge door, but I had to rearrange my fridge just for Coke. I tried to complain to coke – but I have yet to find any information on where to send a complaint via email. I like coke, better than pepsi, but I think I just switched brands. What’s good about Pepsi is that they have Throwback and it has NO high fructose corn syrup and normal bottles! Reply Sandra June 29th, 2009 I also hate the new bottle caps. They are very hard to open and often the fizz has leaked out of the bottles before they are opened and a flat coke tastes terrible!! I have also noticed some bottles leak before they have been opened for the first time and make a mess. Please go back to the original design or I may have to start buying Pepsi. Reply Lori July 11th, 2009 Who knew vice grips would become a kitchen utensil? Reply Will July 14th, 2009 I tried to find an explanation on the Coke site about the caps-there is none. I could not find an e mail address to send in a complaint either. We should not need pliers to open a soda bottle! Man, I really miss the old 16 oz. glass bottles. Reply Eric August 4th, 2009 It’s all about screwing them back on for me. With the old caps, I lined up the threads without trying. Maybe every 1 in 100 times would I have to try again. With these new ones, I’m only 50-50%. I thought I was just lame. I may still be, but I’m glad I’m not lame AND alone. As far as the cuts, I have no idea what you guys are talking about. Man up! Able-bodied adults having your friends help you open a plastic bottle?! Forshame. Reply Mia September 4th, 2009 I LOVE THE NEW BOTTLE CAPS…. I have struggled with my daily diet coke addiction for over 20 yrs now…. I have tried to scale it down with no success many times… The new bottle cap did what common sense and willpower was unable to do, in less then one week. I quit drinking diet-coke entirely. The cap is way too small to grab on to, and do we need more hassles in the daily life? Or carry power tools for this reason? And for those who say this is great for the Green Earth, saving on plastics…should go after the over counter drug makers, who put 1/2 inch worth of aspirin in a 4 inch tall plastic bottle just to occupy a more prominent shelf space… Thank you Coca Cola….you just made many of us much healthier! Reply Alex September 6th, 2009 I’ve never actually cut my hands on the new bottle caps, but I still hate them. They really are much harder to open. And to those people saying it was done for the environment, give me a break. This was done to save probably less than $0.0001 per bottle. It’s simply a (very petty) cost-cutting measure. If they were really concerned about the environment, they would switch back to glass bottles instead of using plastic. And I actually have been buying more Pepsi lately to avoid the new bottle caps. Reply Dan September 14th, 2009 The coke caps suck because it’s too had to remove them…no grip. I’m near retirement and have cut my fingers trying to remove the d#@% thing. What’s up with this changing in the good old USA but not in other countries. Just returned for Australia and they still had the old style caps??? I thinks I’ll change brands to a brand that has a decent cap on it. Reply jen September 25th, 2009 I emailed coke, and so can you @ [email protected]. I got a response and a case has been opened for me. Granted, they said my complaint was “unusual” as many of you have been told. I did tell them that I would be switching to Pepsi until changes have been made. I can go either way, so switching isn’t a big deal for me. I would really be interested to hear how many people will actually send a quick complaint to Coke regarding this issue (and how much business they have lost). Reply Joe October 9th, 2009 How much do I hate Coke’s new cap? Well, enough to google “Diet Coke bottle hard to open” after struggling to open one! What a bonehead design…who was the genius to design a cap with absolutely no grip whatsoever? Reply Terri October 23rd, 2009 Hate them. I have arthritis in my hand and I can not even open them at all — have to use a bottle opener!! Reply Rob November 2nd, 2009 also had a bottle cap cut my girlfriend then myself. She told me the bottle cut her finger and cap was on too tight for her to get it off. I didnt believe that she cut her hand on the bottle cap. Then i tried, it gave me a 1.5 inch cut that about .25inch deep real bad cut!!Cap was very tight and edges are sharp. Called the company they seemed vaery concerned. They even said someone was going to come get the bottle to inspect it. We will see!!! Reply lucie ke December 11th, 2009 I hate them, my hands are stiff and trying to open or to put back on is hard Reply dude of life January 14th, 2010 wow. am i the only one who loves the new caps? I prefer them because the old ones were like an emory board on my fingers. just personal preference i guess. Reply robert January 15th, 2010 The new caps are not only hard to open but they are very dangerous. Ive cut the palm of my hand open two times already.Once on a 20 ounce and once on a 2 liter. The cuts were deep enough to bring blood. This hoopla about them using less plastic and being better for the enviroment is pure nonsense. Think of the resources it took to redesign the caps and update the machinery that make the caps. Reply Jesse February 16th, 2010 Every time I try to open a 20 ounce bottle, it slices my pointer finger! My manicurist asked me the other day what I did to my finger. I said it was from a Coke bottle but I think she thought I was joking. Reply Nikki February 17th, 2010 I HATE THEM!! And I think they are part of the problem with the newly designed two liter bottles. They are RIDICULOUSLY HARD TO OPEN!! I need a pair of PLIERS to get the stupid cap off! Reply Fenrir April 7th, 2010 They SUCK!! The grip is far worse than the old caps, they feel harder and more difficult to open. Sure they look kinda cool, but the old caps are still better. Coke should seriously do some focus testing before doing these kinds of things. And I don’t think they did it to save on plastic, if anything having two kinds of shapes in the cap probably costs more, the plastic isn’t the expensive part, it’s the maintenance of the machines that cut it that cost money. Reply Mike April 12th, 2010 Totally stupid move. I cannot believe it was done without the foresight that a half-butt consumer satisfaction survey would have provided. If a beta test was run, the prototype must have been substantially different. I have cut my fingers and sliced off thick layers of skin TOO many times – I refuse to buy Coke products now. Take a cap off, leaving the tamper ring attached to the bottle. You can slice your way through a phone book with it. Total Butthead Stupidity. Unbelievable! What’s most unbelievable is that there was no positive benefit – nothing desirable – in the design change. The bottle shape maybe yeah. But the cap? Were they trying to make it look like a metal bottle cap or what? Reply Mike April 12th, 2010 I will say this much: They cannot be used with Fizz Giz plugs very well. I’ve had people send them to me to install Fizz Giz plugs in. As a favor, in the interest of customer service, I did it. But I will NEVER buy a box of them and use them for manufacturing Fizz Giz caps. Reply Mike April 13th, 2010 Posting threads from Coca Cola Corporate eMail. They are being responsive to mail sent to the address specified by jen // Sep 25, 2009 at 11:53 am (above post #79)… from Mike Spike` to Coca-Cola Support date Tue, Apr 13, 2010 at 6:36 PM subject Re: Your new caps stink. mailed-by gmail.com hide details 6:36 PM (0 minutes ago) Actually, Jeffrey, that’s too much. I’m uninterested in opening a case & endulging in follow-up dialogs, etc. I said what I had to say. I’m not mad. I’m not upset. I’m just not buying. And if someone offers me a Coke product, I’ll make sure to use gloves or pliers. Hey, I enjoy Coca Cola bottled products. I just don’t enjoy them enough to hassel with the caps. So good luck. You really should fire the entire development team though. Kind regards. xxxxxxxxxxxxxxxxxxxxxxxxxxxx – Hide quoted text – On Tue, Apr 13, 2010 at 5:57 PM, Coca-Cola Support wrote: Thank you for contacting The Coca-Cola Company, Mr. Spike. We appreciate your taking the time to make us aware of your experience and apologize for any inconvenience this may have caused you. We are very interested in this unusual situation and would like to obtain additional information, so we can provide a complete report to the appropriate management. We would like to request the following: â€¢ Your address, and daytime telephone number; â€¢ The name of the product you purchased as it appears on the label (Coca-Cola classic, Diet Coke, Sprite, etc.); â€¢ The date you purchased the product, description of the issue you are experiencing with the closure and the date the incident occurred; â€¢ Whether or not you still have the bottle; â€¢ The name, street address, and city of the store where you purchased the product; â€¢ The number of ounces contained in the bottle and the type of packaging (for example, 20-oz. plastic bottle) and the multi-pack size (6-pack or 12-pack Fridge Pack); â€¢ The number of bottles affected; â€¢ The complete date code (similar to NOV2710XPE12:13CT225) located near the neck of the bottle. Please feel free to reply directly to this message with the information and you should expect a response soon. We do ask that you hold on to the packaging until you hear from our representative. Please include the following reference number in the subject line: 1-1119443022. We appreciate your cooperation and look forward to hearing from you again. Jeffrey Industry and Consumer Affairs The Coca-Cola Company [THREAD ID:1-IIG7UD] —–Original Message—– From: [email protected] Sent: 4/12/2010 09:27:07 PM To: [email protected] Subject: Your new caps stink. Some person in your company deserves a pink slip. I’m sorry. What a blunder. c’mon. Who’s in charge there? Mike Reply Bob May 12th, 2010 Coke is not “saving the environment” with these new caps. That’s just their ridiculous marketing line. It’s cost-cutting pure and simple folks. Ditto the thinner plastic bottles that collapse between your fingers as you pour. I’ve already switched to Pepsi.. Reply Carl July 21st, 2010 They dont have blue bands in them any more……. they were soo much fun 2 make bands out of Reply Raven October 12th, 2010 LOL!!!!!!!!!!!!!!!!!!!! People complaining over a cap bottle. pshh drink water. Reply Dee May 10th, 2011 Where do I start the barrage of hate spewed curse words at the most stupidest soda cap design of the 21st century? What moron designed these caps? Every time I try to open the @#$@% bottle, my hand gets callused and torn and cut with my flesh ripping open and bleeding. I need to get a wrench to open the fricking bottle sometimes. The only good thing about this cap of death is the fact that my hyper, soda guzzling 10 year old daughter can’t get the bottle open and gives up and drinks a glass of water instead. If I wasn’t such a Coca Cola junkie, I would have given up buying it since the new design ruined any chances of drinking it without the need for power tools. In the near future I will probably need surgery on my hand for carpel tunnel syndrome. Coke better pay for it, lol! Reply justin tanner August 10th, 2011 the new cap cut my finger bad enough to make it bleed not a big deal to me.. I LOVE COKES Reply Jay August 16th, 2011 Terrible. It tears the skin right of my finger. A good enough reason to quit soda. Reply Wendy August 18th, 2011 they suck… you spend money on them and then you can not even open the bottle. They are stuck. C’mon Coke… you can do better. Reply TRUTH December 23rd, 2011 THEY WERE JUST MADE TO MAKE COKE GO FLAT AFTER 3 DAYS IN A 2 LITRE BOTTLE SO YOU WOULD BUY MORE IM BUYING PEPSI NOW FUCK EM Reply ERS January 2nd, 2012 The new cap design is bad, though I have seen now a new variant. The cap was designed retro to represent the old glass bottle caps, I get that. But I am not sure what top hurts more, the metal one or the plastic one. The old caps that are ribbed entirely around the surface are much more gentle on the hands, have no sharp edges and therefore are much much easier to open. Easier may not be the word put painless. The new caps just hurt! Not in favor of the new design. Reply Franco Fortuna January 21st, 2012 For me, it’s the same the cap of every bottle. It’s good that Coca-Cola try to spend less plastic in caps, and it’s ecologic. (Sorry for my English, i’m Argentinie) Favor of the new design. Reply phyllis February 10th, 2012 I hated those coke bottle caps. I began buying Pepsi for a time because their caps fitted their bottle. I believe Coke was saving some sub-unit of money and really didn’t mind a little lost convenience as long as it was ours. Coke seems lately to have rethought the matter and has given us the old tops. That’s all well and good but I’m still insulted by its disregard. Reply Rickey Winoker February 15th, 2012 I skinned my hand trying to open a plastic liter bottle of Coca-Cola that had been in a shopping cart and shaken up over around an hour at least. THERE SHOULD BE A WRNING PRINTED ON THE LABELS OF THESE THINGS ABOUT THIS. I THINK I SHOULD CONTACT COCA_COLA AND DEMAND IT> THEY”RE IN ATLANTA ANYONE WANT TO DO THE SAME? Reply Pam Tabor February 19th, 2012 I have arthritis and the new caps are very difficult to open. Much more so than the old ones. Can a new design be created that would be easier to open? Thank you for your time. Reply « Older Comments Newer Comments » Leave a Reply Cancel Reply Your email address will not be published. Name* Email* Website Comment Current ye@r * Leave this field empty Notify me of follow-up comments by email. Notify me of new posts by email.