So Good So Good Blog

What Do You Think of the New Coke Caps?

by Eick · March 10th, 2008 · 94 Comments

As some of you may have noticed, Coke now has new screw-off caps on their plastic soda bottles. That look like this:

new-coke-cap.png

The caps are slightly shorter than the old ones:

old-vs-new-coke-caps.png

A quick scouring of the internet shows not everyone is pleased with the redesign. Here are a few of the comments I came across:

“Is it just me, or do the new caps on Coke bottles suck? They’re more shallow, and as such become harder to grip when the bottle or your hands are even slightly moist. They have, like, zero traction.”

“The cap is smaller and you can’t get a really good grip on it and it just doesn’t feel right. It’s like they tried to replicate the classic coke cap on the glass bottles. Either way, I hate it.”

“The surface area is half as big, so you don’t have as much to grab hold of in the first place, and plus it’s SMOOTH, which is a pretty stupid concept for use on a twist-off cap.”

But not everyone is a hater. One person points out the positive environmental impact of the new caps:

“It’s supposed to save money, and use less plastic (cap and new bottle design). I approve of it even though it sucks, it saves 1 million pounds of unrefined oil a year from being turned into plastic.”

So what do people think? Has anyone noticed the new caps? If so, do you like them or hate them or not care either way?

Pictures and quotes thanks to SoulPosition, paulsouthworth.

Tags: Soft Drinks

94 responses so far ↓

  • 1 BS // Mar 10, 2008 at 4:53 pm

    I hate them! They just seem like they don’t fit…I can’t deal with change.

  • 2 srhcb // Mar 10, 2008 at 7:26 pm

    Last bottle of Coke I had was made of glass and I opened it with a “church key”

  • 3 Ruca Bangs // Mar 11, 2008 at 12:35 pm

    Hard to tell from those pictures, only the background is in focus. If peeps be bitchin’, just carry some pliers.

  • 4 Anonymous // Mar 14, 2008 at 11:42 am

    I hate them!! No grip…too smooth of a surface. If they were made this way to save money and plastic then they need to rethink their plan here by making the surface less smooth. That would solve a lot of the problem maybe.

  • 5 Nathan H. // Mar 20, 2008 at 3:57 pm

    I just bought a Sprite today and noticed the new caps. The first thing I noticed is that it did require a bit more of a grip to open.

    It could just be my bottle, but the code under the cap is really hard to read; The plastic seal is translucent, but it looks like its scratched up, and you have to hold the cap at the right angle or you can’t really see the code…

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  • 7 Elisa // Apr 7, 2008 at 10:22 pm

    I hate them, its just impossible to open them if you are not a grown man. I battled it out with my coke zero bottle for about 5min.

  • 8 cjad // Apr 10, 2008 at 2:17 pm

    your focus sucks

  • 9 Eick // Apr 10, 2008 at 3:41 pm

    I didn’t take the pictures.

  • 10 GoofyRobo // Apr 15, 2008 at 4:00 pm

    The grip part blows, but as I seem to always recap my bottle after every swig, the new design I can do it on one twist with two fingers, as opposed to the old design with three twists. Plus that whole environment/cost savings thing can be a plus.

  • 11 Jill // Apr 17, 2008 at 8:53 pm

    Its a cap…how can anyone be passionate (for or against) a cap?

  • 12 vis // Apr 18, 2008 at 7:50 pm

    i kinda thing these ones are a bit easier to open. the old caps would kinda hurt my hands when they were difficult to open. the smoothness is constructive in my opinion. i’m all for the new caps. well done coke.

  • 13 DJ // Apr 30, 2008 at 3:25 am

    A cap is just a cap, who cares? They didn’t change the taste of the coke, so isn’t that what matters? You’d rather have a better cap and pay more for gas than have a slightly different one so we can save oil and hence help the economy and gas prices?

    Don’t complain about gas prices being too high when companies try to do something to help save the world’s resources and all you can do is piss on about “Oh the cap sucks, oh there’s no grib, blah blah blah blah blah….”

    If you don’t like it then don’t keep buying it! No one is forcing you to…. But for the rest of the die-hard coke drinkers who will never give it up and will support it no matter what, like me, here’s to you. (Raise Bottle with NEW CAP and CHUG) This Coke’s for you!

  • 14 Bill // Apr 30, 2008 at 10:40 pm

    These caps suck. There are folks with arthritis that have a hard enough time with their hands and fingers. Now they make it almost impossible to open their products.

    Leave it to a bunch of know-it-all, no-talent ass clown marketing drones to have this brilliant idea of product modernization. I seriously hope this isn’t their lame attempt to go green by reducing the size. Sometimes, companies need to rely on us common-folk to see if changes like this make any sense whatsoever. Time for all of us to call consumer relations.

    Their number (from my Dasani bottle) is 800-788-5047, Monday-Friday, 9Am-7PM Eastern Time. Call them and give em hell about these crappy new caps.

  • 15 aron // May 5, 2008 at 1:08 pm

    I work in a nursing home where we serve both residents and staff. I have received terrible feedback about the new caps. There is very little grip on them and tyhey are too short. If your hands are a little moist you just can’t grip them and this is dangerous especially when you’re driving and trying to pop off the top.
    Coke needs to go back to the old design.

  • 16 Barbb // May 12, 2008 at 10:46 am

    I hate them! I need to ask someone to help me open it and that is just gross!!!! You don’t know where someone else’s hands have been!!!!!!!

  • 17 Gwen // May 13, 2008 at 7:36 pm

    The worst thing about the shorter neck on the Coca Cola bottles (therefore, a shorter cap) is your mouth touches the exterior area of the bottle that is covered with every germ it’s touched since being bottled, being packed, being transported and finally placed on retail shelves. Just think of it!! That’s a lot of germs from a lot of different places to be touching your mouth.

  • 18 Nancy T> // May 19, 2008 at 2:53 pm

    I agree! The caps stink as well.

  • 19 Nancy T> // May 19, 2008 at 2:56 pm

    I mean they really smell bad. I don’t know why but many cokes I have bought with this new cap have a terrible smell to it and it makes me not want to drink another diet coke. Please go back to the original cap!

  • 20 Dave // May 22, 2008 at 10:30 pm

    I noticed the change in design when I saw my Dad having difficulty opening a coke. Two tries and a towell later I finally got it open but not before it had a chance to spew all over the place. I have opemed several since then and they all had problems, and don’t even think of re-caping one. It will just cross thread and/or leak like crazy. If anyone thinks they are trying to be “green” don’t. Aps are plastic and plastic is petro they wamt to save money. I had rather pay an extra penny and be able to open and close the damn thing. My Dad and I fixed the problem. We now have Pepsi-co products in the fridge until Coke decides to stop screwing things up. Hopefully they will eventually give us a choice…”New Cap” or “CLASSIC CAP”.

  • 21 MB // May 25, 2008 at 11:24 pm

    I hate the new caps! I tried opening the thing and it sliced my finger open. I was shocked. I don’t know how it happened, but I may have to start drinking Pepsi products so I don’t have band-aids all over my fingers.

  • 22 Shawn // May 26, 2008 at 11:28 am

    Obviously not designed with the elderly or young people in mind. Hard to remove and even more dificult to thread back on to replace.

  • 23 Andy // May 26, 2008 at 6:28 pm

    Just wait until you get older and have some arthritis in your hands. I have to keep a pair of pliers handy because I don’t have enough grip to unscrew the new caps with my bare hand. Maybe I should just switch to Pepsi???????

  • 24 Jim // May 30, 2008 at 12:00 am

    Hate them, hate them, hate them.

  • 25 Lindsey // Jun 2, 2008 at 4:07 pm

    As far as little inconveniences in life go, these caps suck.

  • 26 DougS // Jun 4, 2008 at 9:28 pm

    The reason they are harder to open is simple physics: smaller surface area for grip of your fingers and the sides are angled in the opposite direction for the best traction.

  • 27 DougS // Jun 4, 2008 at 9:29 pm

    Oh and if someone actually measured the force to open one of the new caps (they can do this) I would guess it’s as least 3 times harder to open now.

  • 28 Dennis Ray Nestor Jr. // Jun 6, 2008 at 12:56 pm

    If it helps cut cost and save the environment I am OK with that.

    I understand the old metal bootle top design they where going for, But it is clearly not working funcitonaly.

    I think they should do one of to things
    1. Add the old ridges back to the plastic cap.
    2. Redesign the top lip so that the caps sticks out farther so it is easier to grip like the old glass bottles

    Dennis Ray Nestor Jr.
    ideaguy.tv

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  • 30 jess10014 // Jun 11, 2008 at 9:24 pm

    I’m surprised that no one has mentioned MY biggest frustration with the terrible new cap situation! When I try to open the new caps (difficult enough in itself) the pressure of my grip on the (also new) thinner plastic bottle, causes the water to leak out the top all over my hands as I squeeze and twist. Has no one else experienced this?

  • 31 Nan // Jul 4, 2008 at 1:30 pm

    I absolutely hate the new bottle cap! I bruised my hand trying to get it off! No USER FRIENDLY. Hate it!!!

  • 32 Tom in Miami // Jul 5, 2008 at 1:42 pm

    These caps sliced our fingers open also! It has happened to me twice and to two of my friends.

  • 33 Glenn R. // Jul 5, 2008 at 10:42 pm

    My wife (39 yrs old and in perfectly good health, i.e. no arthritis, etc) can rarely open one on her own (I usually have to do it) and has also sliced her fingers trying to open one. I can get them open, but they are definitely much more difficult. Either the old ridges on the new size cap, or old size cap with new ridges, would probably work. To get the reduction in plastic usage, obviously the first option is the most likely answer.

    We will be calling Coke this week. I suggest everyone else do also, and that anyone who has been injured, suggest to them that if reports of this happening continue to show up everywhere, then in today’s litigious society, a class-action lawsuit can’t be far behind.

  • 34 Ethan // Jul 7, 2008 at 5:34 pm

    I HATE the new caps. Used to be able to put the old caps back on one-handed if need be. It now takes much more effort than it’s worth. Maybe it doesn’t sound like much of a complaint to some, but try doing it with Dupuytren’s Contracture in both hands…

  • 35 cutopen // Jul 8, 2008 at 10:06 am

    After breaking the seal it sliced my finger open about an half inch. I see a class action suit on the horizon.

  • 36 Bob Forsyth // Jul 15, 2008 at 1:44 pm

    I bought 2 cases 2 weeks ago and have had 1/2 of them leak WITHOUT so much as opening them.
    One in my brief case destroying TONS of work and a MESS of my Case, another in my daughters Luggage, many others just in the cabinet while in storage (hours of work cleaning up that mess). If they are NOT straight up, there is a 50% failure rate of leaking all over where ever it is.
    I had my bottles on there side (like I store my 2 liter bottles) and when I went get a few I saw 1/2 were missing 50% of the contents. I wanted to ask the kids what happened to them, but upon looking closer I saw under the shelf (rack type) everything under was covered in it, NONE were opened, banged or disturbed.
    This is a case of fixing what isn’t broke AGAIN, to save less than a penny in costs. They are thinner and less reliable. I designed plastic molds for 8 years and KNOW this was for a cost cutting measure here. NOT to make it easier to open, please that’s a joke of an excuse. It saved as I said less than a penny and I guess when you sell over 10 million a year it adds up. But at who’s expense now? There is no way on earth am I buying another one of those and I would like to call the consumer relations about this. (Cant find the number anywhere, help would be appreciated if anyone knows it). I have a few hundred dollars of damage now b/c these cheap bastards didn’t do proper testing.

  • 37 Len // Jul 17, 2008 at 1:06 am

    In reply to: I hate the new caps! I tried opening the thing and it sliced my finger open. I was shocked. I don’t know how it happened, but I may have to start drinking Pepsi products so I don’t have band-aids all over my fingers.

    Len: I agree. Coca-Cola IF YOU ARE LISTENING: I saw 2 small cuts to the surface of my skin and did not realize what caused it earlier today, tonight while washing my hands, I felt the sting of soap. I soon realized this cut was much deeper and was caused by your new design. I’m now here on the internet trying to contact Coca-Cola. Please contact me. r/s

  • 38 Mike // Jul 17, 2008 at 10:50 pm

    Another sliced-open finger here. Like a really nasty knife cut. Did it last night while I was opening a Dasani bottle.

    I sent Coca-Cola a letter today, via their web site. (Those of you contacting Coca-Cola, make sure you don’t use the anonymous comment form. Go to the page where you can put your return e-mail address.)

    If my next cut is deeper and requires stitches, I will see to it that I OWN that company! LOL

  • 39 Dave // Jul 22, 2008 at 3:59 pm

    I hate the new caps. I’ve been just seething for an outlet to tell Coke that it sucks. First, they are not thinking about those with Arthritis. I have no strength in my fingers and I find that I can’t even twist the damn thing off. I’ll choke down a Pepsi before I buy another Coke product… Let’s go Coke – start listening!

  • 40 Nancy // Jul 23, 2008 at 8:44 am

    Oh my God-I thought I was the only one! My hands work just fine and I can’t get the darn cap off. I hate,hate,hate it. Enought to buy something else?-yeah!

  • 41 Travis // Jul 29, 2008 at 9:52 pm

    I hate them too! They really piss me off so I designed a new coke cap opener. The opener fits over the cap and locks with the new ridges tightly. A simple twist and the cap opens and additionally it cleans the area your lip toughes. One more thing, open the cover to the cap opener handle and you have a tool easily cutting the plastic off the six packs. No more struggling to seperate a six pack of coke. Look for them next to coke products.

  • 42 dehydrated in Ohio // Jul 30, 2008 at 2:20 pm

    I cannot open the new caps. I always have a w co-worker help me open them. I complained to coke and they said that they would investigate my “unusual” complaint. They gave me a coupon for 2 free 2 liter bottles – I hope I can open them.

  • 43 shawna // Aug 1, 2008 at 11:25 am

    I HATE THEM! I was so glad to see this blog! lol.. thought I was going crazy not being able to get them on!
    they suck!

  • 44 Lynne // Aug 5, 2008 at 10:16 pm

    I don’t like them because they’re so bloody hard to open, but, since it’s good for the environment to use less plastic, I guess I can suck it up. But couldn’t they have given it some ridges or something? You can’t get a grip on the silly things!

  • 45 DC // Aug 8, 2008 at 11:55 am

    They are extremely hard to open. Haven’t had one I haven’t had to struggle with. Not worth the effort required to open. Guess I’ll have to switch products!

  • 46 kimber // Aug 13, 2008 at 2:45 pm

    They smell funny… like curry… or B.O.

  • 47 Gaye // Aug 14, 2008 at 8:47 pm

    Since you changed the caps on your cokes, I have been unable to open them. I have arthritis in my hands, and have had to change to another cola, which I don’t like. Unless a change is for something better, why do you people do this?

  • 48 sally // Aug 28, 2008 at 2:24 pm

    I hate the new caps….have scars on my finger from opening the stupids things!!! New coke-New cap-New cut. I call it CCC
    coke cap cut!!!

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  • 50 Tamara // Sep 30, 2008 at 3:44 pm

    I do not like the new caps. Hard to get a grip on and open. A cut for me as well. Go back to the old caps. Not much of a $$ savings we are not talking about that much less plastic.

  • 51 Joe // Oct 14, 2008 at 7:22 pm

    These and the caps should be sent to Coke and the idiot that designed it…I’m sure we all growl when we have to open one…you don’t have to be a genius to know that a smaller tapered cap with less ridges doesn’t work, it’s obvious. Also, give me a break about the environmental impact.

  • 52 Mario // Oct 26, 2008 at 11:05 pm

    Wow, I thought it was just me. I just opened a Sprite and I thought to myself, “I really don’t like these caps.”

    I’m 25 but I have really bad cramps in my hands which I think may be carpal tunnel which makes it a pain, literally, to open these bottles. What’s also wierd is that I could never figure out where I was getting random cuts on my finger from until now. After examining the way I grip the bottle to open it, my cuts are always in the same spot. Mystery solved.

    Coke had better be careful. Like someone else said, this is a potential law suit if they don’t fix it. At the least, adding the old ridges may help some.

  • 53 Vickie // Nov 3, 2008 at 12:14 pm

    I hate the new caps. TOO SMALL. Not easy to get on and off. As for my 75 year old Mother, she has a cap opener that fit the old style but with the new caps, she can not use the opener or purchase one that will fit the new caps. I told her she is going to have to buy pepsi instead. She did not like that but she does not have a choice. Please go back to the old caps!!!

  • 54 Terry // Dec 8, 2008 at 2:34 pm

    I’m a 32 year old male. I’m in good shape. I’m 6 feet tall and weigh 195 lbs. I play hockey and lift weights. I could not open the damn cap on my Diet Coke! I don’t have arthritis, and I can shoot a 80 lb compound bow. These things are ridiculous!!!

    I’m buying Diet Mountain Dew from now on. Screw Coke. Freakin’ environmentalists screwing things up for everyone….

  • 55 Jen // Dec 11, 2008 at 12:59 pm

    If you hate the new caps so much than drink Pepsi…

  • 56 David // Jan 2, 2009 at 12:39 am

    I hate the little things. I started to think I liked the new design, but after cutting my fingers three times in the last two days on them, Pepsi is looking better by the minute.

  • 57 Ann // Jan 7, 2009 at 9:31 am

    I hate the new caps, It is very hard for me to open, I have arthiritis in my hands,it would be hard even if I didn’t have arthiritis. I think pepesi is starting to sound better every day.How do we let coke no of the problems we are having?

  • 58 Carolyn Vidrine // Jan 7, 2009 at 5:33 pm

    The new caps are much harder to get on and off. They do not seem to find the track on the bottle very easily. It makes it much more difficult to be driving and put the cap back on. Isn’t there another way to cut production cost and disposal waste? I like going green but I want safety too. Keep modifying!

  • 59 Julie // Jan 18, 2009 at 2:27 am

    Ironically, I passed a Coke truck with an ad on the back that read, “New… Easy Open Caps!” It didn’t convince me.

  • 60 br!t // Jan 19, 2009 at 11:19 pm

    i second what vis said!

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  • 62 asdf // Feb 25, 2009 at 6:16 pm

    Wooo environmentalism! I like it!

  • 63 Adam // Feb 26, 2009 at 1:09 pm

    good grief. Get over it, people.

    Coke can use whatever kind of cap they want to use. If this one saves em some money and leaves a smaller carbon footprint, more power to them.

    For what it’s worth, I actually LIKE the new cap.

  • 64 Georgianne // Feb 28, 2009 at 11:18 am

    We’ve been complaining about the caps right from the start. I thought I must be developing arthritis because I could not get the bottle open, my husband tried and he couldn’t either. I prefer coke & sprite as my soda of choice, can’t stand pepsi. But, this has to stop. With all the other hassles in life, why does it have to be so hard to drink a soda. I too have received cuts from this cap and am real close to changing brands after 25 years of being a coke drinker. WAKE UP COCA-COLA, we love your product so make it accessible to open the bottles. For those who think this is a silly complaint, they obviously haven’t tried to open a bottle of coke or sprite. I thought there was something wrong with me, not so, after reading all the same complaints. WAKE UP COKE! We are your consumers, listen to us.

  • 65 Joe // Mar 8, 2009 at 5:38 pm

    There is NO way coke did this for the environment or to save the consumer any money.Some people will believe anything these greedy corporations say. Any savings went into someone’s pocket. It does not matter what size the cap is, the problem is the missing ridges. Has to be less expensive to mfgr. The idiots who thought of this, ok’d it, and continue letting it go forward are typical of the incompetence and thoughtlessness that permeates corporations today. I just heard a report that coke product are down, well duh!

  • 66 Allen // Mar 17, 2009 at 9:47 am

    These new tops SUCK I have purchased my last COKE product.

  • 67 Mark // Mar 17, 2009 at 9:49 am

    I am a little older now and don’t have the grip I used to. I can not and will not buy anymore Coke products. I also own several vending machines that I will probably pull Coke products out of as well. all of my customers are complaining to me when I go back to fill them up like there is anything I can do.

  • 68 Gertraud // Apr 8, 2009 at 10:07 pm

    I found an other website today about the Coke Bottle Products and that website said the same thing what I’m reading here. For the longest time I been wondering why I had cuts on my fingers and on balm of my hand, the other day I fixed something to eat and as well poured my self a coke product to have with my food and while I was licking the food of my fingers I tasted blood in my mouth so I looked at my fingers and I noticed two deep cuts on my fingers and hands, but couldn’t figuer out how they got there. So here again fixed something again to eat and poured myself a coke from a brand new bottle of coke and I was feeling this pain on my hand and I looked and saw where the cap of the coke bottle has peeled the skin of my hand and made it bleed. So now I know that the mysteriouse cuts are coming from does Damm Coke Bottle Caps. I wonder what it will take for them to get rid of horrible bottle caps. I guess somebody fingers or hands need to be so badly cut up or even worst damage and scar the little hands of children, before does money hungery #@$!&*$ gonna make does bottle save again. If somebody knows how to contact the coca cola company please let me know so that I can give them a piece of my mind about they new bottle caps. It’s always the little men who has the pay the price of greedy slime pricks. If they are not going to change this proplem I’m done buying coke products.

  • 69 Jerod McCarthy // May 23, 2009 at 8:48 pm

    I always twist my caps back on nice and tight. One of the first times and tried to untwist my new coke cap, damn thing sliced my left index finger wide open with blood quickly surfacing. It took a week or so to heal. I kept that cap and now use it to slice plastic packages open and other things that I would typically use a knife or scissors for!

  • 70 Hector // Jun 17, 2009 at 6:46 pm

    38% less volume in the cap resulting in 40 million pounds of plastic not making it into landfills in the US alone… that’s the bottom line (and some savings as well of course…)

  • 71 Andrea // Jun 19, 2009 at 1:53 pm

    I absolutely HATE the new coke bottle. The cap is awful and very hard to open. Just think if someone has carpal tunnel or arthritis! They will never get the cap off.
    My next complaint is that it doesn’t fit in my fridge. I absolutely refuse to move my beverage shelf down another 1-2 inches and lose valuable space in my fridge because of them. It just barely fits in the fridge door, but I had to rearrange my fridge just for Coke.
    I tried to complain to coke – but I have yet to find any information on where to send a complaint via email.
    I like coke, better than pepsi, but I think I just switched brands. What’s good about Pepsi is that they have Throwback and it has NO high fructose corn syrup and normal bottles!

  • 72 Sandra // Jun 29, 2009 at 7:49 pm

    I also hate the new bottle caps. They are very hard to open and often the fizz has leaked out of the bottles before they are opened and a flat coke tastes terrible!!

    I have also noticed some bottles leak before they have been opened for the first time and make a mess.

    Please go back to the original design or I may have to start buying Pepsi.

  • 73 Lori // Jul 11, 2009 at 2:31 pm

    Who knew vice grips would become a kitchen utensil?

  • 74 Will // Jul 14, 2009 at 12:05 pm

    I tried to find an explanation on the Coke site about the caps-there is none. I could not find an e mail address to send in a complaint either. We should not need pliers to open a soda bottle! Man, I really miss the old 16 oz. glass bottles.

  • 75 Eric // Aug 4, 2009 at 1:42 pm

    It’s all about screwing them back on for me. With the old caps, I lined up the threads without trying. Maybe every 1 in 100 times would I have to try again. With these new ones, I’m only 50-50%. I thought I was just lame. I may still be, but I’m glad I’m not lame AND alone.

    As far as the cuts, I have no idea what you guys are talking about. Man up! Able-bodied adults having your friends help you open a plastic bottle?! Forshame.

  • 76 Mia // Sep 4, 2009 at 10:17 am

    I LOVE THE NEW BOTTLE CAPS….
    I have struggled with my daily diet coke addiction for over 20 yrs now….
    I have tried to scale it down with no success many times…
    The new bottle cap did what common sense and willpower was unable to do, in less then one week.
    I quit drinking diet-coke entirely.
    The cap is way too small to grab on to, and do we need more hassles in the daily life? Or carry power tools for this reason?
    And for those who say this is great for the Green Earth, saving on plastics…should go after the over counter drug makers, who put 1/2 inch worth of aspirin in a 4 inch tall plastic bottle just to occupy a more prominent shelf space…
    Thank you Coca Cola….you just made many of us much healthier!

  • 77 Alex // Sep 6, 2009 at 3:09 pm

    I’ve never actually cut my hands on the new bottle caps, but I still hate them. They really are much harder to open.

    And to those people saying it was done for the environment, give me a break. This was done to save probably less than $0.0001 per bottle. It’s simply a (very petty) cost-cutting measure. If they were really concerned about the environment, they would switch back to glass bottles instead of using plastic.

    And I actually have been buying more Pepsi lately to avoid the new bottle caps.

  • 78 Dan // Sep 14, 2009 at 8:48 pm

    The coke caps suck because it’s too had to remove them…no grip. I’m near retirement and have cut my fingers trying to remove the d#@% thing. What’s up with this changing in the good old USA but not in other countries. Just returned for Australia and they still had the old style caps??? I thinks I’ll change brands to a brand that has a decent cap on it.

  • 79 jen // Sep 25, 2009 at 11:53 am

    I emailed coke, and so can you @ cocacolasupport@na.ko.com. I got a response and a case has been opened for me. Granted, they said my complaint was “unusual” as many of you have been told. I did tell them that I would be switching to Pepsi until changes have been made. I can go either way, so switching isn’t a big deal for me. I would really be interested to hear how many people will actually send a quick complaint to Coke regarding this issue (and how much business they have lost).

  • 80 Joe // Oct 9, 2009 at 7:54 pm

    How much do I hate Coke’s new cap? Well, enough to google “Diet Coke bottle hard to open” after struggling to open one! What a bonehead design…who was the genius to design a cap with absolutely no grip whatsoever?

  • 81 Terri // Oct 23, 2009 at 1:37 pm

    Hate them. I have arthritis in my hand and I can not even open them at all — have to use a bottle opener!!

  • 82 Rob // Nov 2, 2009 at 5:52 pm

    also had a bottle cap cut my girlfriend then myself. She told me the bottle cut her finger and cap was on too tight for her to get it off. I didnt believe that she cut her hand on the bottle cap. Then i tried, it gave me a 1.5 inch cut that about .25inch deep real bad cut!!Cap was very tight and edges are sharp. Called the company they seemed vaery concerned. They even said someone was going to come get the bottle to inspect it. We will see!!!

  • 83 lucie ke // Dec 11, 2009 at 8:52 pm

    I hate them, my hands are stiff and trying to open or to put back on is hard

  • 84 dude of life // Jan 14, 2010 at 3:20 pm

    wow. am i the only one who loves the new caps? I prefer them because the old ones were like an emory board on my fingers. just personal preference i guess. :)

  • 85 robert // Jan 15, 2010 at 12:46 pm

    The new caps are not only hard to open but they are very dangerous. Ive cut the palm of my hand open two times already.Once on a 20 ounce and once on a 2 liter. The cuts were deep enough to bring blood.

    This hoopla about them using less plastic and being better for the enviroment is pure nonsense. Think of the resources it took to redesign the caps and update the machinery that make the caps.

  • 86 Jesse // Feb 16, 2010 at 12:59 am

    Every time I try to open a 20 ounce bottle, it slices my pointer finger! My manicurist asked me the other day what I did to my finger. I said it was from a Coke bottle but I think she thought I was joking.

  • 87 Nikki // Feb 17, 2010 at 12:00 pm

    I HATE THEM!! And I think they are part of the problem with the newly designed two liter bottles. They are RIDICULOUSLY HARD TO OPEN!! I need a pair of PLIERS to get the stupid cap off!

  • 88 Fenrir // Apr 7, 2010 at 12:15 pm

    They SUCK!! The grip is far worse than the old caps, they feel harder and more difficult to open.

    Sure they look kinda cool, but the old caps are still better.
    Coke should seriously do some focus testing before doing these kinds of things.

    And I don’t think they did it to save on plastic, if anything having two kinds of shapes in the cap probably costs more, the plastic isn’t the expensive part, it’s the maintenance of the machines that cut it that cost money.

  • 89 Mike // Apr 12, 2010 at 9:23 pm

    Totally stupid move. I cannot believe it was done without the foresight that a half-butt consumer satisfaction survey would have provided. If a beta test was run, the prototype must have been substantially different. I have cut my fingers and sliced off thick layers of skin TOO many times – I refuse to buy Coke products now. Take a cap off, leaving the tamper ring attached to the bottle. You can slice your way through a phone book with it. Total Butthead Stupidity. Unbelievable! What’s most unbelievable is that there was no positive benefit – nothing desirable – in the design change. The bottle shape maybe yeah. But the cap? Were they trying to make it look like a metal bottle cap or what?

  • 90 Mike // Apr 12, 2010 at 9:42 pm

    I will say this much: They cannot be used with Fizz Giz plugs very well. I’ve had people send them to me to install Fizz Giz plugs in. As a favor, in the interest of customer service, I did it. But I will NEVER buy a box of them and use them for manufacturing Fizz Giz caps.

  • 91 Mike // Apr 13, 2010 at 6:41 pm

    Posting threads from Coca Cola Corporate eMail. They are being responsive to mail sent to the address specified by jen // Sep 25, 2009 at 11:53 am (above post #79)…

    from Mike Spike`
    to Coca-Cola Support
    date Tue, Apr 13, 2010 at 6:36 PM
    subject Re: Your new caps stink.
    mailed-by gmail.com

    hide details 6:36 PM (0 minutes ago)

    Actually, Jeffrey, that’s too much. I’m uninterested in opening a case & endulging in follow-up dialogs, etc. I said what I had to say. I’m not mad. I’m not upset. I’m just not buying. And if someone offers me a Coke product, I’ll make sure to use gloves or pliers. Hey, I enjoy Coca Cola bottled products. I just don’t enjoy them enough to hassel with the caps. So good luck. You really should fire the entire development team though.

    Kind regards.
    xxxxxxxxxxxxxxxxxxxxxxxxxxxx
    - Hide quoted text -

    On Tue, Apr 13, 2010 at 5:57 PM, Coca-Cola Support wrote:

    Thank you for contacting The Coca-Cola Company, Mr. Spike. We appreciate your taking the time to make us aware of your experience and apologize for any inconvenience this may have caused you.

    We are very interested in this unusual situation and would like to obtain additional information, so we can provide a complete report to the appropriate management. We would like to request the following:

    • Your address, and daytime telephone number;
    • The name of the product you purchased as it appears on the label (Coca-Cola classic, Diet Coke, Sprite, etc.);
    • The date you purchased the product, description of the issue you are experiencing with the closure and the date the incident occurred;
    • Whether or not you still have the bottle;
    • The name, street address, and city of the store where you purchased the product;
    • The number of ounces contained in the bottle and the type of packaging (for example, 20-oz. plastic bottle) and the multi-pack size (6-pack or 12-pack Fridge Pack);
    • The number of bottles affected;
    • The complete date code (similar to NOV2710XPE12:13CT225) located near the neck of the bottle.

    Please feel free to reply directly to this message with the information and you should expect a response soon. We do ask that you hold on to the packaging until you hear from our representative.

    Please include the following reference number in the subject line: 1-1119443022.

    We appreciate your cooperation and look forward to hearing from you again.

    Jeffrey
    Industry and Consumer Affairs
    The Coca-Cola Company

    [THREAD ID:1-IIG7UD]

    —–Original Message—–

    From: MyAddr@gmail.com
    Sent: 4/12/2010 09:27:07 PM
    To: cocacolasupport@na.ko.com
    Subject: Your new caps stink.

    Some person in your company deserves a pink slip.
    I’m sorry. What a blunder.

    c’mon. Who’s in charge there?

    Mike

  • 92 Bob // May 12, 2010 at 12:00 pm

    Coke is not “saving the environment” with these new caps. That’s just their ridiculous marketing line. It’s cost-cutting pure and simple folks. Ditto the thinner plastic bottles that collapse between your fingers as you pour. I’ve already switched to Pepsi..

  • 93 Skandenberg • Proarm • Forum • Vezi subiect - Intrebare dedicata lui Sabin Badulescu. // Jun 14, 2010 at 3:42 am

    Kramer auto Pingback[...] ceva, asta se intampla inainte sa se faca schimbarea dopurilor (erau mult mai tari cele vechi): http://www.sogoodblog.com/2008/03/10/wh … coke-caps/ _________________1,88m 99kg Antebrat:38cm Biceps:40cm proarm = forum skandenberg 2010 Romania [...]

  • 94 Carl // Jul 21, 2010 at 5:43 am

    They dont have blue bands in them any more……. they were soo much fun 2 make bands out of

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